Ordering Plants With Us
Read more about our business here. Please send us an email at [email protected] with any questions.
We specialize in shipping native plants across Ontario and our business operates exclusively online. We ship 6 months of the year (April to September) and accept orders between March and September.
HELPFUL LINKS
How We Ship
How Pick Up Works
Spring 2024 Catalogue
Subscribe to Our Newsletter
PLANNING AND ORDERING
- Planning Your Order
- Ordering Your Plants
- Our Store Schedule
1. Planning Your Order
- Figure out your site requirements. What are the light, moisture, and soil conditions where you want to plant? What is your hardiness zone? Do some research and observe your site.
- View our 2024 catalogue here or view our plants online here. Search species by your specific site conditions. Learn more about our plants here.
- Make a list! You can download or print out our catalogue and circle species you are interested in ordering.
- Once you have your list of species, determine how many of each plant you want to order. You will want to factor in the mature spread and height of each plant when planning quantities. This can be found in our plant descriptions or the catalogue. Creating a simple sketch with dimensions of your garden can help.
- Research your plants! Gain knowledge on how best to plant and care for them. Escape winter by thinking of spring! Find more planting information here.
Check out our Frequently Asked Questions page for more information. For garden design and planting inspiration, head to our YouTube series: Planning Your Native Garden.
2. Ordering Your Plants
Step 1: Create an account here. You can also checkout as a guest with no account.
Step 2: Select your plants and add them to your cart. The cart will pop up on your screen and can be accessed by the shopping cart symbol on the top right of the page. You can adjust quantities on the cart pop up.
Step 3: Click checkout on the cart pop up. Fill out your customer information (or it will auto-fill if you have a log in with saved information) and delivery information. Select shipping or pick up under the delivery information section. Local pick up is available for orders of 18 or more plants. Read more about pick up here.
Step 4: Click "Continue to Payment" at the bottom of the checkout page. Enter your credit card details and click "Pay now."
Step 5: You will see a new screen that says "Thank you for your order." You will also receive an email with your order confirmation and purchase details. If you do not receive this email, check your spam folder or search for an email from "Ontario Native Plants."
Step 6: Wait for your beloved plants! We are working hard to quickly ship the best plants possible to your doorstep. View shipping updates here. View pick up information here. You will receive an email outlining the process to book your pick up date and time.
Step 7: Your order is shipped or available for pick up. When we ship your order, you will receive another confirmation email that contains a Canada Post tracking number. Delivery takes around 2-7 business days. Pick up will be available on the date and time that you selected.
Step 8: Unbox, water, plant, and enjoy! Read more about planting and caring for your plants here. Feel free to send us photos of your plants in their new garden home.
HELPFUL LINKS
Adding to Your Pick Up Order
3. Our Store Schedule
Pre-orders
On March 1st, 2024 we open our online store for pre-orders. This means that we are not ready to start shipping or offer pick up yet. Pre-orders last all of March and April, with the exception of tree and shrub shipping pre-orders. Please see below for more information about the two types of pre-orders available.
Tree and Shrub Pre-orders
Trees and shrubs are hardier and can be shipped earlier than herbaceous perennial species (including wildflowers, grasses, and ferns). We begin shipping orders containing only trees and shrubs in mid April. The cutoff date for placing a tree and shrub pre order will be announced on our update page here. We do not offer pick up in April for orders of only trees and shrubs. If your order contains anything other than a tree or shrub, it will be considered a perennial order (see below).
FAQ: I would like to order trees and shrubs as well as perennials, but would like my trees and shrubs in April. Place two separate orders; one for trees and shrubs and one for perennials.
FAQ: I would like to order trees and shrubs as well as perennials, and would like them all delivered at the same time. Place a single order with all of the plants you would like. Your order will be added to the queue of perennial pre-orders.
FAQ: My order contains trees and shrubs and perennials. Can you split it into two shipments so I get trees and shrubs earlier? We cannot split an order after it has been placed. Please place two separate orders in this case.
FAQ: Can I pick up my order of only trees and shrubs in mid April? No, we do not offer pick up for any orders until early May.
Perennial Pre-orders
We begin shipping orders containing any perennial species in early May. View shipping updates here. Pick up also begins in early May.
Orders from May to September
Our busiest time for shipping is May to June. Any orders placed beginning in May will continue to be placed in a queue for shipping or pick up scheduling. See our estimated shipping times over the season here. We know how hard it is to wait, but you can rest easy knowing that your plants are being pampered by us at the nursery! We appreciate your patience. Wait times decrease as we enter summer and fall. We will always provide an estimated shipping time when you place an order.
Check out our FAQ page or send us an email with any questions at [email protected]